Gloversville Police are releasing more information about an armed robbery that happened at one of the city's oldest family businesses. They say three men walked into Rossbach Shoes on Saturday, pulled out a gun on the owner and his wife and made off with more than a thousand dollars. YNN's Maria Valvanis explains the robbery happened in the middle of the day, just a block from the police station, leaving more than the victims concerned.
GLOVERSVILLE, N.Y. -- "We've been in business 91 years," said Charles Rossbach.
Since he was 15, Charles Rossbach has been helping customers find that perfect fit at the West Fulton Street shoe store his grandfather opened, but Saturday was a day of work he'll never forget.
"It was scary. My heart was pumping," said Charles.
Police say around 3:30 in the afternoon, three men walked into the shoe store pretending to be customers.
"They pulled out a handgun and told the proprietor that he was being robbed," said Captain John Sira.
The men avoided the register and went straight for a safe in the back, making out with more than a thousand dollars, Rossbach's wife's wallet and four pairs of sneakers.
Sira said, "They knew what they were looking for."
Police say the suspects then fled to their getaway car that was parked here on the corner of Bleecker and Church Street turned the car around and headed down Elm Street, but parts of their escape route were caught on tape.
"We have a short clip of the individuals walking into the establishment and we also have a video of the vehicle going through the intersection at a high rate of speed," said Sira.
But police haven't been able to track the suspects down yet, leaving residents like Kimberley Porter frightened that something like this could happen just a block from the police station.
"I used to be able to walk down the street and be okay and now I'm scared to even walk my dogs because you never know what's going to happen," said Porter.
And even though he's still shaken up over the ordeal, Rossbach says there's one thing the robbers didn't take, his community pride.
"A lot of people have been coming up supporting me, wishing me well, I'm overwhelmed," said Rossbach.
Because the business is more than shoes to him, it's a piece of his family.