State Police headquarters in Latham reveals a state of the art communications operation which according to troopers will allow them to better serve the public. Erin Connolly got a closer look.
LATHAM, N.Y.--New York State Police Troop G's' headquarters has been fully operational since July. It features 3,200 square feet of state of the art technology.
Troop G Commander Major Steven James said, "It's a step in the right direction for forward planning with changes that we see whether its not just critical incidents but also weather related."
In the center of the room is a large video wall which can display any layout. There's also new software to locate patrol vehicles and an improved 911 mapping system.
Staff Sergeant Timothy Morris said, "From here we're able to dispatch any assets and resources needed for those calls. The newer map system gives us more accurate location on cellular calls and also gives us aerial images across the state."
For the 42 employees who work out of the center, the design of the room dampens ambient noise, theres indirect lighting and personal climate controls, benefits for those sometimes working long shifts.
Morris added, "The furniture installed and environmental controls of the room were geared to keep the dispatchers comfortable and a good working environment for those 16 hours."
Troopers say all in all, these changes help keep people in the 10 counties they're responsible for safe, as well as New Yorkers across the state.
James added, "Essentially it allows us to rapidly share information amongst law enforcement, local, state, and federal and push that information out there."
The structurally sound building has plenty of room to expand and troopers say it should last 50 to 60 years.