WASHINGTON COUNTY, N.Y. -- "I don't think he's alive. I think between law enforcement and the media, at some point, hopefully, someone will come forward," said Barbara Reeley, grandmother of missing Greenwich boy Jaliek Rainwalker.

It's been 19 months and 17 days since Barbara Reeley saw her adopted grandson Jaliek Rainwalker.

"It’s a long time when day after day, you want to find your grandchild," said Reeley.

Still, she's hopeful. Even more now that Washington County has a new hipline that people can call and remain totally anonymous.

"It is my feeling we are one tip away from being able to do something with the Jaliek Rainwalker case and that's what we are hoping," said Washington County District Attorney Kevin Kortright.

As for two ongoing armed robbery investigations and three arson investigations, law enforcement hopes a call will lead to a break in the case.

"I don't guarantee we can solve every crime based on anonymous tips and we may not be able to prosecute those crimes that way, but we will get closer to solving those crimes," said Kortright.

People with a crime tip can call 1-800-78-CRIME

"The very first thing they'll hear is, 'This is the WeTip crime hotline, do not give your name or identify yourself,'" said Sue Mandell of WeTip.

Callers are given a three-part code name and after an arrest or conviction, they can call back and arrange to receive a reward.

"I think it's definitely breakthrough technology for Washington County. It's something we've never had in law enforcement," said Cambridge/Greenwich Police Chief George Bell.