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Updated 08/21/2011 09:50 AM

Verizon workers returning to work as negotiations continue

By: Erica Ferrari

Thousands of striking Verizon employees are getting ready to go back to work, even though their unions and the company yet to reach a new contract deal. Erica Ferrari has more from Manhattan.

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NEW YORK -- Tens of thousands of striking Verizon workers will be returning to work without a new contract.

Both the Communications Workers of America and the International Brotherhood of Electrical Workers say members will go back to work Tuesday while negotiations continue.

Verizon and the unions said they have not yet resolved their differences, but have agreed on a way forward for the talks.

"The company understands now that we're not gonna take it or leave it; we're gonna sit down and we're gonna bargain a contract. So we have extended the expired contract indefinitely," said Chris Shelton of CWA District 1.

Among the sticking points are Verizon's move to freeze pensions and its demand that employees contribute to their health coverage.

The company said that's necessary because its land-line business continues to shrink.

"Really, some heavy work and tough work needs to get done to address some very complex issues, some very difficult issues from both the company's side and also the union side," said Verizon Spokesman John Bonomo. "But really the good news is while we do that it can take the focus off of the things that are happening out on the street and what not over the last couple of weeks. So really the focus can now be back on the bargaining table and getting a deal done."

Roughly 45,000 workers in the Northeast walked off the job on August 7.

Company officials said once the strike ends, they will work quickly to address any backlog in customer service.

Verizon News Release

Verizon’s Striking Union-Represented Employees to Return to Work

NEW YORK -- Verizon Communications today announced that its 45,000 wireline employees in nine Northeastern states and the District of Columbia who are represented by the CWA and IBEW will return to work beginning Monday night, Aug. 22, without new collective bargaining agreements.

Verizon and the unions have made headway in negotiating a number of local and regional issues, and the parties have agreed on a process for moving forward to negotiate the major issues regarding benefits, cost structure, work flexibility and job security.

Verizon said the wireline employees now on strike would be working under the terms of the contracts that expired on Saturday, Aug. 6. The contracts will be extended with no specific deadline for achieving new collective bargaining agreements so that the parties can take the time required to resolve the critical issues.

Marc Reed, Verizon’s executive vice president of human resources, said, “We agreed to end the strike because we believe that is in the best interest of our customers and our employees. We remain committed to our objectives, and we look forward to negotiating the important issues that are integral to the future health of Verizon's wireline business.”

He added: “We are grateful to our management team for their leadership during the past 14 days in so ably meeting the needs of our customers. The team’s competence, dedication and hard work enabled us to withstand the strike without significant disruption to customer service, and to convince the unions to begin bargaining with us in good faith. The fortitude and efforts of our managers have proven to be our strongest point of leverage in bargaining. We are pleased that during this stressful economic period our union-represented employees will be back at work earning good wages and benefits while serving our customers.”

With its union-represented employees back at work, Verizon plans to quickly address any backlog in repairs and unfulfilled requests for service.

Verizon Communications Inc. (NYSE, NASDAQ:VZ), headquartered in New York, is a global leader in delivering broadband and other wireless and wireline communications services to consumer, business, government and wholesale customers. Verizon Wireless operates America's most reliable wireless network, with more than 106 million total connections nationwide. Verizon also provides converged communications, information and entertainment services over America's most advanced fiber-optic network, and delivers integrated business solutions to customers in more than 150 countries, including all of the Fortune 500. A Dow 30 company, Verizon employs a diverse workforce of nearly 196,000 and last year generated consolidated revenues of $106.6 billion.