Updated 05/29/2009 08:57 PM
T.G.I. Friday's tries to revamp sales
CLIFTON PARK, N.Y. -- “Today was a little, little less busy than normal,” said Patrice Sheehan.
Mike Messineo agreed saying, "It's pretty slow today for some reason."
It was lunchtime on Friday and customers noticed the barely full parking lot outside T.G.I. Friday’s. Mike Messineo and Patrice Sheheen are regulars, but ever since a snake head was found in a patron's plate of food, they've seen a decline in fellow dinners.
"If it happens to one person, it makes everyone feel fear of how the food is going to be. It didn't happen to me and I enjoy the food and I wanted to come," said Sheehan.
"I'm not allowed to comment on anything," said one T.G.I. Friday's employee.
Off camera, waiters tell Capital News 9 the May snake incident has dealt a major blow to sales. To attract more people, Friday's is trying the proactive approach, soliciting buy one get one free coupons through email.
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Amy Freshwater, corporate spokesperson, wouldn't link the snake incident and the promotion but she did say, "We've obviously had a lot going on in this market in the past month and we wanted to thank the community and our guests for sticking by us. We thought it was a great way to give summer a kick start and also give guests a chance to try some of our new menu items."
It's something patrons said they'd take advantage of because they'll believe the snake was an isolated and senseless incident.
"No. I know that was a hoax or something like that. It doesn't even matter if it did happen. They have great food here and I like their service," said Messineo.
So far, no arrests have been made in the snake situation. We're told police are still investigating.